Shipping policy

To ship an item back to Coco + Grace please:

  1. Login to your account and submit your return request under recent orders.
  2. We will issue you a return label via email. 
  3. For exchanges: please indicate the desired size in your account under recent orders. We recommend you contact us to place your exchange on hold so it does not sell out while we await your package. Please call or send an e-mail with the order number, the item, and size you would like on hold.
  4. Pack your item(s) and invoice into the return bag/cardboard box and affix the prepaid mailing label.
  5. Mail your package using one of the following methods:
    1. Drop your package at a UPS or USPS location without waiting in line (the label is pre-paid and requires nothing else on your end). Click here to find the closest location. https://www.ups.com/dropoff
    2. Leave the package off at a location that has a daily UPS pick-up.